Soft Skills

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The QEP is a focused effort of institutional stakeholders to build students’ work ethics skills by improving learning outcomes in communication, organizational skills, and productivity.

STC Resources

Dr. Erik Christensen - January 5, 2023 presentation on work ethics

QEP Fact Sheet

Articles

Succi, Chiara, and Magali Canovi. “Soft Skills to Enhance Graduate Employability: Comparing Students and Employers’ Perceptions.” Studies in Higher Education (Dorchester-on-Thames), vol. 45, no. 9, 2020, pp. 1834–47, https://doi.org/10.1080/03075079.2019.1585420.

Goldman, Joanne, and Brian M. Wong. “Nothing Soft About ‘soft Skills’: Core Competencies in Quality Improvement and Patient Safety Education and Practice.” BMJ Quality & Safety, vol. 29, no. 8, 2020, pp. 619–22, https://doi.org/10.1136/bmjqs-2019-010512.

ICFAI Journal of Soft Skills. IUP Publications.

Devedzic, Vladan, et al. “Metrics for Students’ Soft Skills.” Applied Measurement in Education, vol. 31, no. 4, 2018, pp. 283–96, https://doi.org/10.1080/08957347.2018.1495212.

“Employee Soft Skills Crucial to Organizations’ Success.” Teller Vision, no. 1524, 2021, pp. 4–4.

Jain, Rachit. “Importance of Soft Skills: Organizations Are Increasing Realizing The Need To Assess Human Skills In Recruits.” Business World (India), 2019.

Videos

Eric Hage: A Case Study on Soft Skills - 8 videos through Films on Demand
Eric Hage is the founder and CIO of an investment management firm. In this series, he talks about soft skills, such as being comfortable picking up the phone, sharing bad news in a timely manner, and formal communication within a company. He also talks about validating the value proposition, exercising caution with initial hires in a company, and challenges to the family environment in a company.