Soft Skills

Dr. Erik Christensen - January 5, 2023 presentation on work ethics

Eric Hage: A Case Study on Soft Skills - 8 videos through Films on Demand
Eric Hage is the founder and CIO of an investment management firm. In this series, he talks about soft skills, such as being comfortable picking up the phone, sharing bad news in a timely manner, and formal communication within a company. He also talks about validating the value proposition, exercising caution with initial hires in a company, and challenges to the family environment in a company.

Succi, Chiara, and Magali Canovi. “Soft Skills to Enhance Graduate Employability: Comparing Students and Employers’ Perceptions.” Studies in Higher Education (Dorchester-on-Thames), vol. 45, no. 9, 2020, pp. 1834–47,

Goldman, Joanne, and Brian M. Wong. “Nothing Soft About ‘soft Skills’: Core Competencies in Quality Improvement and Patient Safety Education and Practice.” BMJ Quality & Safety, vol. 29, no. 8, 2020, pp. 619–22,

ICFAI Journal of Soft Skills. IUP Publications.

Devedzic, Vladan, et al. “Metrics for Students’ Soft Skills.” Applied Measurement in Education, vol. 31, no. 4, 2018, pp. 283–96,

Tulgan, Bruce. Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today's Young Talent. 1st ed., John Wiley & Sons, Incorporated, 2015.

Phillips, Jack, et al. Proving the Value of Soft Skills. 1st edition, Association for Talent Development, 2020.

“Employee Soft Skills Crucial to Organizations’ Success.” Teller Vision, no. 1524, 2021, pp. 4–4.

Jain, Rachit. “Importance of Soft Skills: Organizations Are Increasing Realizing The Need To Assess Human Skills In Recruits.” Business World (India), 2019.







7 Steps to Improving Communication. Infobase, 2001. - video through Films on Demand

Kaburise, Phyllis. “Improving Soft Skills and Communication in Response to Youth Unemployment.” International Journal of African Renaissance Studies, vol. 11, no. 2, 2016, pp. 87–101,

Communication Skills. Infobase, 2014.
This program describes the importance of positive communication skills and teaches caregivers effective methods for creating clear, respectful exchanges.

Communication Skills. Infobase, 2005.
Presentations, reports, video conferences, e-mail, and telephone calls-more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an awareness of body language are stressed.

Ellis, Richard. Communication Skills Stepladders to Success for the Professional. 2nd ed., Intellect Books, 2009.

Boyd, Claire., and Janet. Dare. Communication Skills for Nurses. 1st ed., John Wiley & Sons, Incorporated, 2014.

How to Teach Communication Skills. Makematic, 2019.  - video through Films on Demand




Organizational Skills

The Exceptional Employee Guide to Success on the Job. Infobase, 2005.

Wicker, Paul. “Organisational Skills and Tools.” Journal of Perioperative Practice, vol. 19, no. 4, 2009, pp. 136–41,

“Time Management—Management Skills Series.” Films On Demand, Films Media Group, 2013,

Top Organizational Skills: Examples and How To Develop Them - article on

Top Six Organizational Skills For The Workplace - article on

How to be Organized for School, College or Life [The 6 Habits of Highly Organized People] by Memorize Academy