Soft Skills

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The QEP is a focused effort of institutional stakeholders to build students’ work ethics skills by improving learning outcomes in communication, organizational skills, and productivity.

STC Resources

Dr. Erik Christensen - Padlet site: Soft Skills: A Critical Component of the Pathway to Success 
Recording of 1:00 p.m. session on January 5, 2023
PDF iconSoft Skills - STC 2023.pdf
PDF iconSTC - Soft Skills Handout.pdf

PDF iconQEP Fact Sheet

PrepStep for Community Colleges - is an interactive online learning platform featuring over 770 practice tests, tutorials, and eBooks related to job search and workplace skills improvement, career certification and licensing exam preparation, college entrance and graduate school admissions exam preparation, GED exam preparation, and basic skills improvement in reading, writing, and math, for all ages. You'll get immediate scoring, complete answer explanations, and an individualized analysis of your results.

Skills to Pay the Bills - 
Curriculum and videos developed by ODEP focused on teaching "soft" or workforce readiness skills 
Modular, hands-on, engaging activities and videos 

Reality Works

The 5 Generations



Succi, Chiara, and Magali Canovi. “Soft Skills to Enhance Graduate Employability: Comparing Students and Employers’ Perceptions.” Studies in Higher Education (Dorchester-on-Thames), vol. 45, no. 9, 2020, pp. 1834–47,

Goldman, Joanne, and Brian M. Wong. “Nothing Soft About ‘soft Skills’: Core Competencies in Quality Improvement and Patient Safety Education and Practice.” BMJ Quality & Safety, vol. 29, no. 8, 2020, pp. 619–22,

ICFAI Journal of Soft Skills. IUP Publications.

Devedzic, Vladan, et al. “Metrics for Students’ Soft Skills.” Applied Measurement in Education, vol. 31, no. 4, 2018, pp. 283–96,

“Employee Soft Skills Crucial to Organizations’ Success.” Teller Vision, no. 1524, 2021, pp. 4–4.

Jain, Rachit. “Importance of Soft Skills: Organizations Are Increasing Realizing The Need To Assess Human Skills In Recruits.” Business World (India), 2019.


Eric Hage: A Case Study on Soft Skills - 8 videos through Films on Demand
Eric Hage is the founder and CIO of an investment management firm. In this series, he talks about soft skills, such as being comfortable picking up the phone, sharing bad news in a timely manner, and formal communication within a company. He also talks about validating the value proposition, exercising caution with initial hires in a company, and challenges to the family environment in a company.